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API login, ports, server and additional information
What are the Remote Access Options for CathexisVision VMS?
What are the Remote Access Options for CathexisVision VMS? Unfortunately most video surveillance systems are firewalled and blocked from direct access to the public Internet. There are 5 Remote Access Options for Video Surveillance Port forwarding Universal Plug and Play (UPnP) Dynamic DNS Virtual Private Networks (VPNs) Cloud / 'Phone Home' (e.g., Axis AVHS, Dropcam) Port forwarding (Option 1) assumes the use of a static public IP address,
Which ports are required for remote connection?
Please provide me a list of ports to be configured on my firewall/router in order to connect to my servers: Using my CathexisVision Client Software, from my Web Browser or mobile device, accessing the Server control centre to access logs and to stop and start servers, and also to remotely access the Windows/Linux NVR using 3rd party Software. Ports required for remote connection. The following ports are required to access your Server or Site remotely fr
CathexisVision NVR Auto Login
I would like to automatically log in with a specific username on a Windows NVR. How can this be done? If a user needs the CathexisVision software to automatically log in with a specific username on a Windows NVR, then the following steps should be followed: Ensure that the CathexisVision software runs at start-up. Create a new text file called “autologin.txt” in the …CathexisVision install foldersettings folder. Add the user credential for the the user i
What does each access level mean?
In CathexisVision, the administrator level is the highest level and has default access to all facets of the software. Besides the administrator, CathexisVision has up to 30 user levels. The administrator will assign users to one of these user levels. User level capabilities are not automatically configured by the software; CathexisVision allows administrators to customise the capabilities of each user level depending on the specific requirements of the site in question. Each user level can be c
How can I access Cathexis Remotely?
You can access the CathexisVision servers or site remotely using our free CathexisVision Client software. Alternatively you can also access the CathexisVision Servers via HTTP using your web browser, and we also provide a free mobile app available from Playstore (Android devices), and iStore (IOS devices).
How to Enable Monitors Tab in Client Software
How do I enable the monitor tab to appear in the Client Version of Cathexis or is it only available from the server to change videos on the video wall? From the CathexisVision Client Software, open the "Enterprise manager" and then select the site you would like to make your resources site. Select "Edit" from the menu bar, and then select "Make resources site". Restart the client software for the changes to take effect.
How do I get the API server to start on the NetBSD DVR platform?
How do I get the API server to start on the NetBSD DVR platform? The API server on the unit needs to be enabled by creating this file: /usr/dvs/ENABLEAPISERVER From a text terminal logged in as root type the following: touch /usr/dvs/ENABLEAPISERVER reboot
Are the meta databases backed up in the restore point or the scheduled archives?
Are the meta databases backed up in the restore point or the scheduled archives? No
Do I need camera fail over licenses for Cathexis SAM encoders?
Yes you do. You are not paying for the camera license here. You are paying for the ability to fail over any encoder.
Which API passwords should be used to access DVR units?
Which passwords do we have to use? You use the normal passwords you would if you were connecting with our viewer.
How to Migrate from 2014 to 2015
If a server or site has say 65 cameras and 2014 software, if only 64 CCVM migration licenses are applied, will this prevent the software being upgraded? It doesn’t make it clear in the License document what happens if you don’t apply the required number of migration lics. The software can be upgraded to 2015 but the installer gives you a general warning: "You may require camera version-migration licenses to run this version. Continuing could result in unlicens
Can the integration (meta Database) be failed over?
Can the integration (meta Database) be failed over? No
CathexisVision Windows MSI installation with extra logging
I am having an issue installing the CathexisVision NVR release with the provided msi installation software. You can also run the installation by using msiexec to create an installation log file: Example below: c:> msiexec /i d:CathexisVision_2017.01_Server_x86.msi /log install_log.txt Zip up the log file and mail it to
How can I migrate from an older Cathexis Vision release the latest available release?
How can I migrate from an older Cathexis Vision release the latest available release? You would need to add CCVM Cathexis camera version migration licenses for the number of IP cameras loaded on the site/server. If the server migrates from CathexisVision 2016 to 2018, the server would need two years of migration licenses for each camera. Please contact firstname.lastname@example.org should you be upgrading the product and are unsure of how to do the upgrade.
When I purchase an Alarm Management Gateway what base package will I need?
When I purchase an Alarm Management Gateway what base package will I need? CAMG-1000 (Alarm management Gateway license). The CAMG-1000 has professional base license included.
What are CathexisVision Command line parameters?
What are CathexisVision Command line parameters? Useful commandline parameters for gui_res
Can I reduce database size in CathexisVision software?
Is it possible to reduce the size of a database in all versions of CathexisVision? NetBSD does not use the file system database engine, and the code does not allow for the database to be reduced in size. CathexisVision 2014: Fedora and Windows use a Basic file system database, and it is possible to edit and reduce the size of the already created database. CathexisVison 2015 and higher: The new advanced database only allows you to reduce the size if the databas
What is a Failover Server?
What is a Failover Server? A failover server assimilates the role of any recording server when it goes offline or fails. Click on the link below for a detailed brochure on Failover:
How to Tamper detection time period
How to change Tamper Alarm settings Scenario: I am obstructing the camera and I am not immediately getting an alert on the main screen. The tamper time period is fixed and set at a realistic time period to eliminate false alarms. Tamper detection takes around 90 to 95 seconds to trigger a tamper alarm. Pre-event recording times should be greater than 95 seconds in order to capture the actual tampering moment. Other 3rd party provider tamper time periods: Axis
Does Cathexis Vision support H.265?
Does Cathexis Vision support H.265? YES , support for H265 is available from CathexisVision 2017 and onwards, provided the camera has a H265 feed
Video stress testing a CCTV system
I would like to visualize a large camera installation in order to do performance testing on various NVR and storage platforms. You can use the Xstream generator software for this. The software is ONVIF S complaint and supported by CathexisVision. You can also download a trial version.
Do I need camera failover licenses for Cathexis SAM encoders?
Do I need camera fail over licenses for Cathexis SAM encoders? Yes you do. You are not paying for the camera license here. You are paying for the ability to fail over any encoder.
Failure to re-add failover server
I removed my fail-over Server and tried to re-add it back to my site. I got an error message saying it is already attached to the site. Go to the failover server and navigate to: c:program files (x86)Cathexis Serverfailoverdatacontrol Remove the file called "config.xml". Reboot the server The hotspares for a site are identified by their IP address. To change the IP address of a hotspare they should remove it as a hotspare from the site, change the IP,
How to use the Dead Man facilities?
We have had a request from a customer for a Base Station Operator “Dead Man” facility. We have looked at it here but can’t see how we could do it. Have you any ideas? The concept is very simple. During the evening shift when everyone has left for the day, they want the Operator to have to push a button on his desk say every 30 minutes to 1 hour, indicating he is OK. Should that button not be pressed for say 5 minutes after the required time then an alarm must occur and this will
How does camera fail over licenses gets distributed ?
How does camera fail over licenses gets distributed over 3 NVR units if I purchase 3 x Server failover licenses, and 120 x fail over camera licenses? It will give you equal camera fail over licenses on each server. So this would be the Camera fail over license divided by the Server fail over licenses. So you have 40 camera failover licenses per NVR unit. Note: Even if you only configured two fail over servers on the site the camera fail over values are calcu
What is the Netstep Basics?
I have two sites, Site A and B, both residing on my company network. I would like to reach both of these sites externally or from the internet. I have configured the internet router to forward inbound traffic (TCP port 30011) to Site Master A. I would like to know why I am only able to reach Site A, even though I have selected to use the Capture Station Gateway option in the Enterprise manager Netstep by default only allows for routing to units within the same
When License Plate Recognition is not functioning what do I do?
When License Plate Recognition is not functioning what do I do? Make sure that the third party LPR engine or device is functioning,and that its licensed on both Cathexis Vision side and on the third party side. Once that is functioning correctly consult the Cathexis manual to ensure that the ANPR configuration has been done correctly. Should you still have an issue then contact support(email@example.com) Please find the link below to the ANPR Manual Pack that
Is it possible in CV2014 for users to change their own password?
Yes you can. You first need to enable site user management in the User management setup. You can now enable access to this feature for the relevant user/s. See attached: "Enable own password change.PNG" Once logged in you can now change your password. See attached: "Change own password.PNG"
Can I configure the fail over server licenses on the site master if I have multiple servers making up my site?
Yes, all the fail over server licenses can reside on the site master recorder.
Hotspare providing storage IP address to Client PCs during Failover.
I have two networks at site. One for the camera network, and the other network dedicated for storage. I have the camera and storage networks configured on both my NVR and hotspare server. During failover, the videowall and Client PCs are given the hotspare server's storage NIC address to connect and stream video. The problem is that the Client and videowall PCs are not connected to the storage network, and fails to connect and stream the video. This is a limitat
If I am not on the server, is it possible to find out the version of software I am running of the a master or slave?
If I am not on the server, is it possible to find out the version of software I am running of the a master or slave? Log into the settings of the site and hover your mouse over the master or server you would like to find out the version of software installed.The properties of that server will pop up. Please find the setup manual below :
What are the limitations and impact of installing a 5043a or CathexisVision gateway to receive and handle alarms?
I have a mixture of 5042, 5043a CathexisVision units in the field. What are the limitations and impact of installing a 5043a or CathexisVision gateway to receive and handle alarms? 5043a capture stations can alarm to a CathexisVision2014 gateway. The alarm previews will not work. CathexisVision2014 capture stations cannot alarm to a 5043a gateway. Obviously CathexisVision2014....capture stations can alarm to a CathexisVision gateway. 5042 capture stations can a
Which API ports do we need to enable for the API connection to the DVR unit?
Which ports do we need to enable for the API connection to the DVR unit? The API uses TCP port 30014.
Is it possible to increase the total database space for all the integration databases?
Is it possible to increase the total database space for all the integration databases? No, once the initial postgreSQL database container has been created,then individual meta databases can be stored within the provided postgreSQL database. Only the size of the individual the meta databases stored within it can be increased
Can I use the same API version for DVR units running Software version 5042 and CathexisVision 2014?
Can I use the same API version for DVR units running Software version 5042 and CathexisVision 2014? Yes, it is backwards compatible.
Where do I apply the Fail over server and camera licenses?
You apply them to any Server that is actively running on the site. Not on the Fail over unit!
How do I find out which devices have been integrated with CathexisVision 2018
How do I find out which devices have been integrated with CathexisVision 2018? Up to date camera and device integrations can be found on the CathexisVision web page Please click on the link below to search the web page for your integration requirements :