Articles on: API

When License Plate Recognition is not functioning what do I do?

Question
When License Plate Recognition is not functioning what do I do?

Answer


Make sure that the third party LPR engine or device is functioning,and that its licensed on both Cathexis Vision side and on the third party side.

Once that is functioning correctly consult the Cathexis manual to ensure that the ANPR configuration has been done correctly.

Should you still have an issue then contact support(support@cat.co.za)

Please find the link below to the ANPR Manual Pack that can assist with all setup requirements :

https://integrations.cathexisvideo.com/download/anpr-installation-manual/


Browse through our useful tutorial videos and manual resources that can be found using the links below:

https://cathexisvideo.com/support/videos/

https://cathexisvideo.com/support/documents/

Updated on: 12/10/2022

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