How to fix GUI Crashes?
|| Problem GUI crashes when dragging a camera onto the camera view panel, or exporting a snapshot. | Solution Uninstall the Dell Backup and recovery software. There is an issue with QT5 and DELL Backup and recovery software. See below: ||| http://en.community.dell.com/support-forums/software-os/f/3526/t/19634253 Browse through our useful tutorial videos and manual resources that can be found using the links below: ||| https://cathexisvideo.com/resources/#brochures ||| httFew readersCan I transfer licenses from one server to another server after a hardware failure?
|| Question Can I transfer licenses from one server to another server after a hardware failure? | Answer Email support@cat.co.za and provide them the new server's license request file, and also provide the old license request or pack file, or the old order number. Browse through our useful tutorial videos and manual resources that can be found using the links below: ||| https://cathexisvideo.com/support/videos/ ||| https://cathexisvideo.com/support/documentsFew readersHow many cameras will I be able to display at the same time on the screen of Cathexis?
|| Question How many cameras will I be able to display at the same time on the screen of Cathexis? | Answer 64 cameras is the current maximum layout Browse through our useful tutorial videos and manual resources that can be found using the links below: ||| https://cathexisvideo.com/support/videos/ ||| https://cathexisvideo.com/support/documents/Few readersIf my server reboots continually is there a log I can generate to figure out the reason why?
|| Question If my server reboots continually is there a log I can generate to figure out the reason why? | Answer Yes, first check the hardware of the server then if the error still occurs generate a Sherlock file for our support personal to investigate the cause of the issue Browse through our useful tutorial videos and manual resources that can be found using the links below: ||| https://cathexisvideo.com/support/videos/ ||| https://cathexisvideo.com/support/documents/Few readersCan I view two separate site cameras at the same time?
|| Question Can I view two separate site cameras at the same time? | Answer Yes but to separate tab needs to be opened for the second site which will allow the user to view cameras from each site but those cameras cannot be added to the same cameras tab. Browse through our useful tutorial videos and manual resources that can be found using the links below: ||| https://cathexisvideo.com/support/videos/ ||| https://cathexisvideo.com/support/documents/Few readers