• How to fix GUI Crashes?

  GUI crashes when dragging a camera onto the camera view panel, or exporting a snapshot. Uninstall the Dell Backup and recovery software. There is an issue with QT5 and DELL Backup and recovery software. See below: Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• Can I transfer licenses from one server to another server after a hardware failure?

  Can I transfer licenses from one server to another server after a hardware failure? Email and provide them the new server's license request file, and also provide the old license request or pack file, or the old order number. Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• How many cameras will I be able to display at the same time on the screen of Cathexis?

  How many cameras will I be able to display at the same time on the screen of Cathexis? 64 cameras is the current maximum layout Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• If my server reboots continually is there a log I can generate to figure out the reason why?

  If my server reboots continually is there a log I can generate to figure out the reason why? Yes, first check the hardware of the server then if the error still occurs generate a Sherlock file for our support personal to investigate the cause of the issue Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• Can I view two separate site cameras at the same time?

  Can I view two separate site cameras at the same time? Yes but to separate tab needs to be opened for the second site which will allow the user to view cameras from each site but those cameras cannot be added to the same cameras tab. Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers