• How to fix GUI Crashes?

  GUI crashes when dragging a camera onto the camera view panel, or exporting a snapshot. Uninstall the Dell Backup and recovery software. There is an issue with QT5 and DELL Backup and recovery software. See below: Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• Can I transfer licenses from one server to another server after a hardware failure?

  Can I transfer licenses from one server to another server after a hardware failure? Email and provide them the new server's license request file, and also provide the old license request or pack file, or the old order number. Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• Is there a limit to the amount of EIOs that can be added to a single NVR?

  Is there a limit to the amount of EIOs that can be added to a single NVR? There Is no limit to the amount of EIOs but the limit is on the total amount of system inputs and outputs (1024 Inputs and 128 outputs). Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• How do I wire a loopback adapter in order to test the com port using minicom?

  PSP1200 and RS232 Loopback Adapter Pin 8 connected to pins 7 and 9 (CTS to RTS and RI) Pin 3 connected to pin 2 (TxD to RxD) Pin 4 connected to pins 6 and 1 (DTR to DSR and D Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• How many cameras will I be able to display at the same time on the screen of Cathexis?

  How many cameras will I be able to display at the same time on the screen of Cathexis? 64 cameras is the current maximum layout Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• If my server reboots continually is there a log I can generate to figure out the reason why?

  If my server reboots continually is there a log I can generate to figure out the reason why? Yes, first check the hardware of the server then if the error still occurs generate a Sherlock file for our support personal to investigate the cause of the issue Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• What engine is needed to run ARH in Myanmar ,Thai Laos and Cambodia?

  What engine is needed to run ARH in Myanmar,Thai Laos and Cambodia? The engine is called the SAS, South Asian Engine(Contact Support for this engine support@cat.co.za) Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers

• Can I view two separate site cameras at the same time?

  Can I view two separate site cameras at the same time? Yes but to separate tab needs to be opened for the second site which will allow the user to view cameras from each site but those cameras cannot be added to the same cameras tab. Browse through our useful tutorial videos and manual resources that can be found using the links below:Few readers