Q: How can I archive recorded footage and save it in MP4 format?

|| Question How can I archive recorded footage and save it in MP4 format? <hr /> | Answer 1) A .CAR format archive file will need to be first generated within CathexisVision and saved with the relevant permissions to be converted to mp4. <img src="https://storage.crisp.chat/users/helpdesk/website/ff874573b15c1800/image_uxbs80.png" alt="" /> The make archive exportable feature allows the conversion to MP4 ,this permission must be selected. <img src="https://storage.crisp.chat/users/helpdesk/website/ff874573b15c1800/image_ix2gwo.png" alt="" /> Achieve files that have a password or a watermark are not allowed to be converted to MP4 Once this permission is active on the .CAR file it can be converted to MP4. 2) Open the CathexisVision Archive viewer and archive a second time but a new option will appear allowing the converision to MP4 <img src="https://storage.crisp.chat/users/helpdesk/website/ff874573b15c1800/image_5dk1yl.png" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/ff874573b15c1800/image_7keou7.png" alt="" /> To download the full operators manual click on the link below: ||| https://downloads.cathexisvideo.com/download/faq-cathexisvision-operators-manual/

Q: Can video be exported to a 3rd party video format in CathexisVision?

|| Question Can video be exported to a 3rd party video format in CathexisVision? | Answer The CathexisVision Archive Player can export archived footage to a mp4 video format.

Q: I’ve heard about the CathexisVision Video Management Software, so how do I get the software?

|| Question I’ve heard about the CathexisVision Video Management Software, so how do I get the software? | Answer The software is available for download on the cathexisvideo.com webpage under trial software. Please refer to the link below: ||| https://downloads.cathexisvideo.com/trial-software/cathexisvision-professional-trial/

Q: CathexisVision NVR Auto Login

|| Problem I would like to automatically log in with a specific username on a Windows NVR. How can this be done? | Solution If a user needs the CathexisVision software to automatically log in with a specific username on a Windows NVR, then the following steps should be followed: Ensure that the CathexisVision software runs at start-up. Create a new text file called “autologin.txt” in the …\CathexisVision install folder\settings\ folder. Add the user credential for the the user in the "autologin.txt" file: username password Remember to set up the auto login with a restricted user account.

Q: What is the difference between a site, server and client?

|| Question What is the difference between a site, server and client? | Answer Site- A geographical location that may be served by multiple VMS units. Server- Refers to the unit on which the CathexisVision Server software is running, and encompasses all CathexisVision Server software processes such as recording, archiving, databasing, video analytics, etc. Client- Any CathexisVision platform which can connect to and view the server. This includes CathexisVision desktop Client, CathexisVision mobile client (CatMobile), and CathexisVision web interface client. To help with understanding the terms Cathexis has a full glossary that is available below : ||| https://cathexisvideo.com/video-management/glossary-of-terms/

Question 1

How can I archive recorded footage and save it in MP4 format?

Accepted Answer

|| Question How can I archive recorded footage and save it in MP4 format?

| Answer 1) A .CAR format archive file will need to be first generated within CathexisVision and saved with the relevant permissions to be converted to mp4.

The make archive exportable feature allows the conversion to MP4 ,this permission must be selected.

Achieve files that have a password or a watermark are not allowed to be converted to MP4

Once this permission is active on the .CAR file it can be converted to MP4.

2) Open the CathexisVision Archive viewer and archive a second time but a new option will appear allowing the converision to MP4

To download the full operators manual click on the link below:

||| https://downloads.cathexisvideo.com/download/faq-cathexisvision-operators-manual/

Question 2

What are the Remote Access Options for CathexisVision VMS?

Accepted Answer

|| Problem

What are the Remote Access Options for CathexisVision VMS?

| Solution

Unfortunately most video surveillance systems are firewalled and blocked from direct access to

the public Internet.

There are 5 Remote Access Options for Video Surveillance

Port forwarding
Universal Plug and Play (UPnP)
Dynamic DNS
Virtual Private Networks (VPNs)
Cloud / 'Phone Home' (e.g., Axis AVHS, Dropcam)

Port forwarding (Option 1) assumes the use of a static public IP address, but you can always make use of Dynamic DNS (option 3) to get around this.

You can also make use of your own VPN connection (option 4) in order to to connect to your recoder.

We do not support the following:

||| Option 2: Universal Plug And Play

Universal Plug and Play (UPnP) is a set of protocols which automate device

discovery and configuration on a local network. One of the aims of UPnP is

eliminating manual port forwarding (above), allowing a UPnP device to

automatically create port mappings in a router without any intervention from the

user.

However, in practice, UPnP is unreliable in many cases. In many business

networks, large and small, UPnP functions are turned off, requiring manual port

forwarding. In consumer use, port mappings may not function properly, may be

added more than once, may conflict with other devices, or may simply not be

added at all. Making things worse, error information is rarely available when

UPnP port mapping fails, leaving the user wi

Question 3

Can video be exported to a 3rd party video format in CathexisVision?

Accepted Answer

|| Question Can video be exported to a 3rd party video format in CathexisVision?

| Answer The CathexisVision Archive Player can export archived footage to a mp4 video format.

Question 4

I’ve heard about the CathexisVision Video Management Software, so how do I get the software?

Accepted Answer

|| Question

I’ve heard about the CathexisVision Video Management Software, so how do I get the software?

| Answer

The software is available for download on the cathexisvideo.com webpage under trial software. Please refer to the link below:

||| https://downloads.cathexisvideo.com/trial-software/cathexisvision-professional-trial/

Question 5

CathexisVision NVR Auto Login

Accepted Answer

|| Problem

I would like to automatically log in with a specific username on a Windows NVR. How can this be done?

| Solution

If a user needs the CathexisVision software to automatically log in with a specific username on a Windows NVR, then the following steps should be followed:

Ensure that the CathexisVision software runs at start-up.

Create a new text file called “autologin.txt” in the …\CathexisVision install folder\settings\ folder.

Add the user credential for the the user in the "autologin.txt" file:

username

password

Remember to set up the auto login with a restricted user account.

Question 6

What is the difference between a site, server and client?

Accepted Answer

|| Question What is the difference between a site, server and client?

| Answer Site- A geographical location that may be served by multiple VMS units.

Server- Refers to the unit on which the CathexisVision Server software is running, and encompasses all CathexisVision Server software processes such as recording, archiving, databasing, video analytics, etc.

Client- Any CathexisVision platform which can connect to and view the server. This includes CathexisVision desktop Client, CathexisVision mobile client (CatMobile), and CathexisVision web interface client.

To help with understanding the terms Cathexis has a full glossary that is available below :

||| https://cathexisvideo.com/video-management/glossary-of-terms/

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