> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://cathexis.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can we allow Cathexis support to connect to a server related issue?

|| **Question**
How can we allow Cathexis support to connect to a server related issue?


| **Answer**
Cathexis Support can use any known remote desktop application for remote access. TeamViewer is a favorite and works very well.


**Browse through our useful tutorial videos and manual resources that can be found using the links below:**

||| https://cathexisvideo.com/support/videos/

||| https://cathexisvideo.com/support/documents/