Before I contact support for assistance, is it possible to pull the server software logs using the CathexisVision software?

Question
Before I contact support for assistance, is it possible to pull the server software logs using the CathexisVision software?


Answer
The CathexisVision Software allows the user to download all server side software logs by running the Sherlock process in both the CathexisVision server and client software.





Browse through our useful tutorial videos and manual resources that can be found using the links below:

https://cathexisvideo.com/support/videos/

https://cathexisvideo.com/support/documents/

Updated on: 12/10/2022